Your personal data is completely safe at Crazy Gems. Here you'll find a clear breakdown of what data we collect, why we collect it, and how we keep it secure.
Last Updated: January 2026When you register with Crazy Gems, your data is covered under this security framework
Every transaction and piece of personal data is secured with 256-bit SSL encryption. Bank-grade security is guaranteed.
Your personal information is never sold to third parties or shared with advertisers.
All data is stored in highly secured data centers. Regular security audits are conducted.
We are always clear about how your data is being used. There are no hidden terms or ambiguities.
You have full rights to view, correct, or request deletion of your personal data.
If a security issue arises, we will notify you promptly and give you the opportunity to take the necessary steps.
Crazy Gems (crazygems.bet) takes your privacy seriously. This Privacy Policy explains what information we collect when you use the Crazy Gems platform, how we use it, how it is stored, and what steps we take to keep your data safe.
By visiting our website, creating an account, or using any of our services, you are considered to have accepted this Privacy Policy. Please read it carefully before using the platform.
This Privacy Policy applies alongside Crazy Gems's Terms & Conditions. If you have any questions, support@crazygems.betto get in touch.
Please Note: Although this policy is published in Bengali, the English version is legally binding. In the event of any discrepancy between the two, the English version shall prevail.
Crazy Gems collects your information in several ways. The details are outlined below:
When you register on Crazy Gems, update your profile, or contact support, you directly provide the following information:
Certain data is collected automatically while you use the platform:
In some cases, we may also receive data from third parties — such as transaction verification details from payment gateways or risk assessment information from fraud prevention services.
Crazy Gems uses the information it collects for the following purposes:
| Purpose | Type of Data Used | Basis |
|---|---|---|
| Account Creation & Management | Name, mobile number, date of birth | Contractual Obligations |
| Payment Processing | Payment method details | Contractual Obligations |
| Identity Verification (KYC) | National ID, photo | Legal obligations |
| Fraud prevention | IP, device, and activity logs | Legal obligations |
| Customer Support | Communication History | Legitimate Interest |
| Sending promotional offers | Mobile number, preferences | Consent |
| Service Improvement & Analytics | Usage Statistics | Legitimate Interest |
Our commitment: Your data will never be used beyond the purposes stated above. If we ever need to use it for a new purpose, we will obtain your consent first.
Crazy Gems does not sell your personal data or share it with third parties without authorization. However, information may be shared in the following limited circumstances:
We may share limited data with trusted third-party service providers who help operate the platform — such as payment processors, fraud detection services, and IT infrastructure providers. These partners are contractually bound to uphold our privacy standards.
Data may be disclosed in response to a court order, a lawful request from law enforcement, or a directive from a regulatory authority. In such cases, we only provide the minimum information required.
In the event of a merger, acquisition, or asset sale, user data may be transferred. In such cases, the new entity will be bound by this Privacy Policy.
Never shared: Your personal information is never shared with advertising agencies, marketing companies, or unknown third parties.
Crazy Gems uses cookies and similar tracking technologies on its website to enhance your browsing experience and help keep the platform secure.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent some features of Crazy Gems from working properly.
Crazy Gems uses industry-standard security measures to protect your data. Our security framework is outlined below:
That said, no method of transmission over the internet is 100% secure. We do our best, but we cannot guarantee absolute security. If you notice any suspicious activity, please let us know immediately.
Crazy Gems respects your rights regarding your personal data. Here is a summary of those rights:
You have the right to know what personal data we hold about you.
You can request updates to any incorrect or outdated information.
Under certain conditions, you may request that your personal data be deleted.
You may object to the processing of your data in certain circumstances.
You can request a copy of your data in a standard, portable format.
You can withdraw your consent to marketing communications at any time.
To exercise any of these rights, support@crazygems.bet. We typically respond within 30 days.
Crazy Gems does not retain your data beyond the necessary period. Retention duration depends on the type of data and applicable legal requirements:
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
Crazy Gems is strictly for users aged 18 and above. We do not knowingly collect any data from minors.
Age is verified at registration and reconfirmed during the KYC process. If any data belonging to a minor is collected inadvertently, it will be deleted as soon as we become aware and the associated account will be closed.
For parents: If your child has accidentally created an account, please support@crazygems.betto report it. We'll take prompt action.
Crazy Gems may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us through:
For data-related requests, we may ask for additional information to verify your identity. We typically respond to all requests within 30 business days.
Our commitment: At Crazy Gems, your privacy isn't just a policy — it's a core responsibility. Your trust is our most valuable asset.
Find answers to common questions about how your data is protected
Your privacy is fully protected at Crazy Gems. Open a free account and enjoy 500+ games.