Crazy Gems believes gaming is only truly enjoyable when it's played responsibly and in control. Your well-being and your family's peace of mind matter most to us.
We keep these measures active at all times to ensure your gaming experience stays healthy
Set your own daily, weekly, or monthly playtime limits. Once your limit is reached, the system will automatically prompt you to take a break.
Set a cap on how much you can deposit within a given period. You won't be able to go beyond your budget.
You can pause your account yourself for a set period — from 1 day to permanently. Choose whatever suits you.
View your gaming history, spending stats, and time tracking at any time. Stay informed, stay in control.
Age verification is mandatory during registration and the KYC process. Accounts for users under 18 are strictly prohibited.
If you're experiencing any gaming-related issues, our support team is available 24/7. Don't hesitate to ask for help.
Responsible gaming means treating gaming as a form of entertainment — not a source of income or a way to solve life's problems. At Crazy Gems, it means understanding your limits and enjoying the experience within them.
Online gaming can be a fun hobby, but when it becomes a habit that starts affecting your family, work, or finances, it turns into a problem. Crazy Gems wants you to always stay in control.
Research shows that most people game responsibly and enjoy it purely as entertainment. But for a small number, it can become a struggle — and these protective measures are here for them.
Please Note: Gaming is never a reliable source of income. Chasing losses with bigger bets creates a dangerous cycle.
Log in to your Crazy Gems account to access these features at any time
Set how long you want to play each day or week. The system will notify you when you reach your limit.
Set your own daily, weekly, or monthly deposit cap.
Once you hit a set loss amount, the system will automatically stop your session — keeping financial losses in check.
Take a temporary break of anywhere from 24 hours to 30 days. Your account will be locked for the duration.
To suspend or permanently close your account, please contact support.
The system will remind you at regular intervals how long you've been playing and how much you've spent.
Answer the following questions honestly. If more than two of your answers are "Yes", consider reaching out for help.
Do you keep playing even after you've gone over budget?
Keep chasing losses by placing bet after bet?
Has gaming caused conflict with family or friends?
Do you find it hard or uncomfortable to stop playing?
Are you prioritizing gaming over work, studies, or family responsibilities?
Have you taken out loans or dipped into savings to fund gaming?
Do you feel down or anxious when you're not gaming?
Keep in mind: These questions are not a professional diagnosis. But if any answer concerns you, please support@crazygems.betto contact us.
Set your gaming limits in just a few steps
Log in to your Crazy Gems account and go to the profile menu.
Look for the "Responsible Gaming" section in your account settings.
Choose from time limits, deposit limits, or loss limits — whatever works best for you.
Daily / Weekly / Monthly — choose your preferred period and set your amount.
Save your settings. Changes take effect immediately and a confirmation SMS will be sent.
If you're having trouble adjusting your limits or want to self-exclude, contact us directly.
Responsible gaming isn't just about your own behavior — it's also about noticing changes in those around you. If you see someone displaying the following signs, reach out and offer your help.
Important: These signs may point not only to gaming addiction, but also to other mental health concerns. Seeking professional help is not a weakness — it takes real courage.
If someone in your family is struggling with problem gaming, approach them with empathy rather than blame. Avoid direct confrontation and encourage them to seek professional help.
Anyone under 18 is strictly prohibited from creating an account on Crazy Gems. Date of birth is verified at registration, and age is confirmed through ID documents during the KYC process.
Parents can enable parental controls on their devices. If there are children in the home, use a password lock on gaming apps and make it a habit to log out.
If a minor has accidentally created an account, please support@crazygems.bet-. We'll take action right away.
Set a time limit and budget before you play
Take a 15-minute break every hour
Accept the outcome, win or lose
Avoid playing right before bed
Stop playing when you're feeling stressed
Keep a gaming diary — it helps build self-awareness
If you have any concerns, don't hesitate to reach out. Our team is available 24 hours a day.
support@crazygems.bet View FAQsFind answers to your most common questions right here
Your gaming experience at Crazy Gems is always safe and in control. Register today and enjoy the fun.